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Privacy Policy

Last updated: February 2026

1. Objective and Scope

HSN Labs, legal entity operated under Mondo Digital, located at Rua Paz Leme, Pinheiros, São Paulo, SP, Brazil, recognizes the sensitive nature of data processed across our advisory, engineering, and digital platforms. This Privacy Policy governs the collection, handling, storage, and protection of personal data left by enterprise clients, technical leads, and site visitors.

Our data processing strictly complies with the Brazilian General Data Protection Law, Law 13709 of 2018, known as LGPD, the Brazilian Internet Civil Rights Framework, Law 12965 of 2014, as well as applicable international standards. This document details how information is handled with clear transparency, security, and integrity.

2. Personal Data We Collect

We collect personal data through two distinct modalities:

2.1 Information Voluntarily Provided

When engaging with our scoping forms, technical questionnaires, or newsletter forms, users submit information including:

  • Full name
  • Corporate work email
  • Company name and industry vertical
  • Annual revenue bracket
  • Technical project requirements, enterprise architecture descriptions, and infrastructure scope

2.2 Automatically Collected Data

During browsing, our infrastructure logs standard operational telemetry:

  • Device characteristics, browser version, and operating system
  • Connection IP address with date and time stamps
  • Referring URLs and navigation interaction paths

3. Cookies and Telemetry

HSN Labs uses minimal, essential cookies and analytics instrumentation to ensure website stability, monitor response times, and prevent security vulnerabilities. We reject deceptive tracking networks.

Visitors can inspect or restrict cookies at any time via web browser configuration controls. Restricting strictly technical session tokens may alter responsiveness on dynamic forms.

4. Purpose and Legal Grounds for Processing

Collected information is processed under explicit legal bases set out in Article 7 of Law 13709 of 2018:

  • Execution of preliminary procedures linked to contracts requested by the data subject
  • Evaluation of technical scope for the 5-Day Agentic Bootcamp and custom advisory architectures
  • Distribution of technical insights, architecture whitepapers, and engineering updates based on consent
  • Legitimate interest in securing digital infrastructure and maintaining deterministic system auditability

5. Data Sharing and Infrastructure Partners

HSN Labs does not sell, rent, or monetize personal data under any circumstance. Information is shared strictly under bound operational contracts with:

  • Enterprise cloud infrastructure and secure hosting providers
  • Operational tools supporting secure transactional communication
  • Public, judicial, or governmental authorities when compelled by valid legal orders

6. International Data Transfers

Due to our reliance on top-tier global cloud backbones, personal data may transit through encrypted facilities outside Brazil. All international routing observes standard contractual clauses and rigorous organizational safeguards complying with Chapter V of LGPD.

7. Information Security Measures

We employ modern administrative, technical, and architectural security measures:

  • End-to-end transport layer encryption for all data in transit
  • AES-256 encryption for data at rest
  • Strict principle of least privilege across internal teams and runtime sandboxes
  • Continuous audit logs and environmental isolation protocols

8. Data Subject Rights

Under Article 18 of the LGPD, users maintain full sovereignty over their personal data, including the right to:

  • Confirm the existence of data processing
  • Access personal records stored in our systems
  • Request immediate correction of incomplete, inaccurate, or outdated data
  • Request anonymization, blocking, or elimination of unnecessary data
  • Revoke previously granted consent without penalty

9. Data Protection Officer and Contact

Requests regarding personal data processing or exercise of statutory rights should be directed to our Data Protection Officer:

  • Email: privacy@hsnlabs.ai
  • Physical Address: Rua Paz Leme, Pinheiros, São Paulo, SP, Brazil
  • Response timeline: within 15 business days following formal receipt and identity verification

10. Applicable Law and Jurisdiction

This Policy is governed by and construed in accordance with the Laws of the Federative Republic of Brazil, specifically Law 13709 of 2018. The forum of the judicial district of São Paulo, State of São Paulo, Brazil, is elected to resolve disputes arising from this document.